Refund Policy

Last updated: April 19, 2025

This Refund Policy applies to all purchases made on antokr.com, which is owned and operated by VIETDESIGN GROUP JOINT STOCK COMPANY.

1. General Policy

Our software products and subscriptions are digital services. All sales are final and non-refundable once access has been granted or a subscription has begun.

2. 14-Day Refund Exception

In alignment with Paddle's Buyer Terms, we follow a 14-day refund policy for certain cases where users experience technical issues that prevent the use of the service and our support team is unable to resolve them.

3. How to Request a Refund

To request a refund, please contact our support team at app.antokr@gmail.com with your payment receipt and a description of the issue.
Refund requests must be submitted within 14 days from the date of purchase.

4. Processing of Refunds

Refunds (if approved) will be processed through our payment provider Paddle. The refund amount will be returned to your original payment method within 5–10 business days, depending on your bank or payment provider.

5. Contact

If you have any questions about this Refund Policy, please contact us at app.antokr@gmail.com.

Company: VIETDESIGN GROUP JOINT STOCK COMPANY
Website: https://antokr.com